
We identify pathways to build internal capacity, explore new concepts and programs, strengthen management processes, and when advantageous, build public-private partnerships.
Our expert technical support approach:
- Targets, tailored needs assessments to identify issues.
- Includes functional analysis of work units including an analysis of workflow, resource allocation, interdepartmental communications, and other factors to identify dysfunctional structures.
- Recommends changes needed to resolve managerial, functional, behavioral and interdepartmental issues.
- Includes counseling and skills training for managers and supervisors to enable them to deal effectively with the issues.
- Trains program design and presentation for supervisors in such areas as team building and interpersonal communication and other training courses for employees to prepare them to react appropriately to a changing environment.
- Evaluates program impact to measure improvement in areas where interventions or training have been conducted and to identify continuing needs.